FAQs

- What is making MyKaftan so different?

- We combine the unique technologies with the traditional design. The fabric for our models are carefully chosen from suppliers around the world and each Kaftan is done hand made. 

 

- How to wear MYKAFTAN?

- Our pieces are designed to suit any outfit – from casual to a fancy style. You can wear it with a dress and high heels for the night out and you may like it with jeans and sneakers for the day. With MYKAFTAN any look becomes special and unforgettable.

- How to wash MYKAFTAN?

- Please carefully follow the instructions provided for each piece. Our kaftans are very gentle and require delicate care.

 

- What is the delivery process?

- We provide free shipping around the world. The delivery takes up to 5 days from the moment the order leaves our warehouse. Additional shipping information is available during the checkout process.

 

- What if I buy MYKAFTAN for a gift, can you provide a special packaging?

- All items will be delivered with our signature gift box packaging.

 

- Can I return the product after purchase?

- Yes, we accept the returns withing 30 days after purchase. The product should be sent back with the original packaging and label.  If you wish to return - please contact our support team first in order to clarify all details.